3.1 Introduction

HERA uses the open-source component Camunda for workflow management. The steps and validation rules of each business process are defined as a workflow in Camunda. Camunda will not be used by HERA end-users, but rather only by trained ICT personnel and/or functional administrator users. This tool is used to configure the following specific items within HERA:

Keycloak will not be used by end users, but rather only by trained ICT personnel and/or operational management users.